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Product Options

Our objective is to provide high quality, reasonably priced components to owners, specialist workshops and classic car spares suppliers worldwide. We therefore offer the following product options to customers:

Original Equipment: Original brand component sourced from the motor car manufacturer or their appointed agents. We monthly update our stock to reflect the factory availability levels which is then available to view and purchase for our online customers. Where you may see 'Usually dispatched within 1-3 days' marked on an Original Equipment item, we will be ordering it directly from the suppliers to fulfill your order. From time to time, this may mean that the stock levels may be incorrect due to the timing of the monthly stock update and subsequent availability updates, 

Prestige Parts: An aftermarket version of the Original Equipment item. The 'Prestige Parts' brand is an IntroCar product which meets or exceeds the original specifications. These may also be sourced from the original supplier. 

Aftermarket Product: Components sourced from specialist suppliers and manufacturers, meeting the original specifications.

Reconditioned Exchange: Components that have been restored to full working and/or cosmetic order, normally supplied on an exchange basis. When an old unit is required in exchange, a surcharge will be added to the unit price, and this surcharge will be refunded on receipt of a restorable old unit.

Please note: if an exchange unit is damaged or only partially restorable in a way not associated with normal wear and tear, the company reserves the right to deduct the cost of rectifying such faults from any surcharge. However, it is company policy to keep such charges to a minimum.

Used: Second hand product in clean and working order. Tested and road worthy. 

All products are fully guaranteed for two years or 24,000 miles (38,000 kilometres) from the invoice date. No other independent supplier of Rolls-Royce and Bentley spares offers a two-year guarantee.