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Delivery

Getting Your Items Safely to You

In most instances where weights of items are known, you will be able to select from a list of delivery options available to you. If you wish to get a shipping estimate prior to placing an order with us please click here.

Please note that in some cases, where dimensions of your consignment are unknown until the point of packing and dispatch, we may need to recalculate the cost of delivery. In almost all cases, delivery costs will differ depending on the customer's delivery speed preference, their location, the size, shape and weight of their items and how carefully they need to be packed.

Next Day/Same Day Delivery

  • Deliveries for before 9am, 10.30am or midday within the UK are available
  • Next Day Delivery can be provided for UK and European dispatch on orders received by 2pm providing the items are in stock. We also have a 1 day service available to some destinations outside of the EU (eg. USA).
  • We are happy to arrange Taxi services for same day delivery within the UK

Collections

  • We are happy to welcome customers to our premises for collections, please ensure you allow sufficient notice for us to ensure your order is ready for collection
  • Please let us know if you wish to arrange your own courier collection so we can accommodate this.

Couriers

  • Our couriers include DHL & UPS, for orders over 2 kilos or those which are required urgently.
  • Within the UK, we can offer a next day delivery on a standard service up to 5pm, or premium services for pre-9am, pre-10.30 and pre-12 deliveries. 
  • International Air service deliveries are scheduled to arrive within 1-4 days depending on the zone/location.
  • European Road service or Air service is available to European destinations providing a 1-4 day lead time depending on the method selected. 

Royal Mail

  • Royal Mail is used for all items which are less than 2 kilos and are being shipped within the UK. Items will be sent by 'Registered' post requiring a signature unless requested otherwise or above a certain value.
  • 'International Signed' and 'Airsure' options are available for international packages under 2kilos. International delivery would normally take between 5-7 days for European destinations and 10-14 days worldwide.

Tracking

Once dispatched, you will receive tracking notification via email so that you can track the progress of your order. All orders are insured either by us or by our carriers.