BENTLEY: Mulsanne, Mulsanne S, Mulsanne Turbo, Turbo R & RT, Eight, Brooklands, Continental R, Continental
About Us Introcar Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@introcar.co.uk Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa, Mastercard, American Express, Eurocard, Access, Switch, and Solo . It is normal for us to charge in full on receipt of order, as many items cannot be returned by us if the order is cancelled. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling Shipping and handling charges vary according to the weight and/or volume of the consignment and the speed of delivery required. Parts for your Rolls-Royce or Bentley vary from very light to the extremely heavy. Similarly, parts can be very light but very large, or they may require special packing to ensure they arrive safely.Most overseas courier or air freight companies will charge according to the weight, or the volumetric weight (whichever the greater) of the packed consignment. In order to be fair to every customer, shipping charges will be usually be advised by email prior to charging a credit card. Once this has been approved by the customer, the full charge for goods and delivery will be made. In some instances (in the case of large consignments containing a variety of different items) it may be impossible to give an exact cost for delivery of the goods until the consignment is complete and packed, by which time the size and weight can be accurately measured. In this case, it is normal for a second charge to be made on completion of the consignment, when accurate charges are available. Delivery Schedule We pride ourselves on being one of the fastest and most reliable suppliers of parts for Rolls-Royce and Bentley motorcars in the world. Items that are held in stock are despatched within 24 hours of receipt of order. If your order contains items that must be specially ordered from the manufacturer, a delay of 5 working days prior to despatch is normal. Delays outside this time will be notified by email, to allow you to plan your repairs effectively. If you have a particular delivery date by which you would prefer to receive your order, please specify it. This allows us to check availabilities and warn you of any possible problems when you place your order - not after the required delivery date has passed! Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will not consider an item to be back ordered if it is available to us within 5 working days. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Companies within the European Union (not including the United Kingdom) may also exempt themselves from VAT if they have a valid VAT number and the goods are being delivered to the company address. If the VAT number given by a company is invalid, the order will proceed, but VAT will be levied as normal. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We want you to be 100% happy with the product and the service you receive. We pride ourselves on supplying high quality parts and accessories at the most competitive prices. However, please be aware of the conditions of sale that relate to your order. All parts are fully warranted against defects in workmanship and materials for a period of 12 months from the date of purchase. This warranty covers the cost of the component, but not labour, failure of a related component, failure resulting from faulty installation or misuse, nor will liability exceed the cost of the original component. Some goods may be specially ordered on your behalf by the company, and our suppliers may not accept in return any items that are correctly supplied and functioning correctly. If you decide that you do not require an item, we will gladly refund you for that item (not including delivery costs), provided that we supplied it from stock, or our suppliers will accept it in return and the goods have been returned within the warranty period. Reaching Us If you need to reach us, please email us on sales@introcar.co.uk, alternatively, you can call on +44 (0)20 8541 5642 or fax us on +44 (0)20 8546 5058 or write to us at 1 Manorgate Road, Kingston upon Thames, Surrey, KT2 7AW, ENGLAND. We fully expect that you may have some queries about your order, and we welcome the chance to answer any questions you may have. Privacy Policy Introcar do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. Remittance Terms It is our normal practice to charge for the order in full on receipt of the order, once availability of all the items on the order has been confirmed.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, American Express, Eurocard, Access, Switch, and Solo . It is normal for us to charge in full on receipt of order, as many items cannot be returned by us if the order is cancelled. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
All parts are fully warranted against defects in workmanship and materials for a period of 12 months from the date of purchase. This warranty covers the cost of the component, but not labour, failure of a related component, failure resulting from faulty installation or misuse, nor will liability exceed the cost of the original component. Some goods may be specially ordered on your behalf by the company, and our suppliers may not accept in return any items that are correctly supplied and functioning correctly. If you decide that you do not require an item, we will gladly refund you for that item (not including delivery costs), provided that we supplied it from stock, or our suppliers will accept it in return and the goods have been returned within the warranty period.
